Refund policy

 

RETURN POLICY

Last updated: 11/28/2021

Thank you for your purchase. We hope you are happy with your purchase. 

RETURNS

We do not accept returns or refunds, only exchanges for items damaged in transit.

RETURN PROCESS

See above.

REFUNDS

Refunds are not given as standard policy for wholesale orders or regular customer orders due to shipping costs. Exceptions may possibly made for items damaged in transit with authorization, you must contact us for exception to be made.

 

EXCEPTIONS 

For defective or damaged products, please contact us at the contact details below to arrange exchange.

Please Note

• If exceptions are made regarding our return and refuns policy, per communications. Note: A restocking fee will be charged for all returns in excess of $50 at 20%.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@wanderlustfolkcandles.com